Online PartnerQuality Policy
Online Partner is a specialist in Google’s cloud-based services and has been a certified Google partner since 2010. Our focus is to help businesses, schools, organisations and governments improve productivity, collaboration and communication with the support of Google’s cloud-based services.
Online Partneroverall quality outcome is something that all employees in the company have the opportunity to influence through participation and personal responsibility. It is our success factor in striving for continuous improvement and to continuously raise the quality of the company’s products and services. Each employee has the knowledge and expertise in their field that is needed so that together we can challenge and develop our way of working, and live up to our mission “Better Together”.
Maintaining a good level of quality is a prerequisite for achieving the company’s overall objectives and thereby contributing to customer satisfaction, good profitability, sustainable development and long-term competitiveness.
This means that we:
- Provides all customers with a personal and professional service
- Maintains a high level of service, including prompt feedback on incoming cases
- Continuously develop ourselves through skills development, responsibility and commitment
- Maintain continuous dialogue with stakeholders on continuous improvement of our offer
- Providing offers that meet customers’ requirements and expectations
- Meeting the requirements of laws, regulations and our stakeholders.
- Developing and improving our quality and environmental management systems ISO 9001 and 14001
- Continuously develop our processes and tools to ensure good support in our daily work
- Keeps good order and ensures that we have a safe and functional working environment